TimeArc Support

Help with trackers, reminders, sync, and Premium.

Premium is not unlocked

Open TimeArc Settings and choose Restore Purchases. Confirm that the device uses the same Apple ID that made the purchase. Restoring does not charge you again.

A reminder did not arrive

Open Settings in TimeArc and review Reminder Status. Confirm notification permission in iOS Settings, check Focus modes, and make sure the reminder time is still in the future.

iCloud Sync is unavailable

Confirm you are signed into iCloud, iCloud Drive is enabled, and TimeArc can use iCloud. Keep TimeArc open briefly after making changes so the device can complete synchronization.

Voice Quick Add misunderstood a date

Speak the full date, including the four-digit year, then confirm the editable date before saving. You can always correct the name and date manually.

Delete or export data

Open TimeArc Settings. Export All Data creates a file you can save or share. Delete All Data permanently removes local trackers, profiles, templates, and progress history.

Contact support

Include your iPhone model, iOS version, TimeArc version, and the steps that produced the problem. Do not include private tracker names, document numbers, or sensitive photos.